Privacy Policy

We collect information that you provide directly to us, including: • **Personal Information:** Name, email address, phone number, and billing information when you create an account or make a payment. • **Vehicle Information:** EV make, model, and charging preferences to optimize your charging experience. • **Usage Data:** Charging history, station preferences, and app usage patterns to improve our services. • **Location Data:** GPS data when you use our station locator feature (with your permission). • **Device Information:** Device type, operating system, and app version for technical support purposes.

We use the information we collect to: • Provide, maintain, and improve our EV charging services • Process transactions and send related information • Send you technical notices, updates, and support messages • Respond to your comments, questions, and customer service requests • Monitor and analyze trends, usage, and activities • Personalize your experience and provide content relevant to your interests • Detect, investigate, and prevent fraudulent transactions and other illegal activities

We implement appropriate technical and organizational measures to protect your personal information: • **Encryption:** All data transmitted between your device and our servers is encrypted using SSL/TLS protocols. • **Secure Storage:** Personal data is stored in secure, access-controlled environments. • **Access Controls:** Only authorized personnel have access to personal information, and they are bound by confidentiality obligations. • **Regular Audits:** We conduct regular security assessments and penetration testing. • **Incident Response:** We have procedures in place to handle any suspected data breach.

You have certain rights regarding your personal information: • **Access:** You can request access to the personal information we hold about you. • **Correction:** You can request that we correct any inaccurate or incomplete information. • **Deletion:** You can request that we delete your personal information, subject to certain exceptions. • **Data Portability:** You can request a copy of your data in a structured, machine-readable format. • **Opt-Out:** You can opt out of marketing communications at any time. • **Account Deletion:** You can delete your account through the app settings or by contacting us.

We use cookies and similar tracking technologies to: • Remember your preferences and settings • Understand how you use our services • Improve our website and app performance • Provide personalized content and advertisements You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

We may share your information with third parties in the following circumstances: • **Service Providers:** Companies that help us operate our business (payment processors, cloud hosting, analytics) • **Legal Requirements:** When required by law or to protect our rights • **Business Transfers:** In connection with a merger, acquisition, or sale of assets • **With Your Consent:** When you have given us permission to share your information We do not sell your personal information to third parties for their marketing purposes.